Medworld India

Privacy Policy

How we collect, use, and protect your personal information.

Privacy Policy

We welcome you to MedWorldIndia.com where we are committed to protect your privacy and ensures that your personal information will be handled responsibly.

Here in Privacy Policy, we will explain how we collect your information and protect it whenever you visit our website, submit any medical queries or use any of our health facilitation services.

While accessing or using the website, you agree to the practices described in this Privacy Policy.

1.Information Collected

Following type of information is collected, while you visit our website:

Name, email address, phone number, country of residence, Date of Birth, gender and emergency contact details.

This information is considered sensitive personal information and is handled with appropriate care.

Technical Information

Whenever you visit the website following information will be collected automatically

IP address

Browser type

Device information

Pages Visited

Time spent on pages

Referral source

Cookie data

2. How do We Use Your Information

All the information that we have mentioned to be collected will be used to respond your medical inquiries. Through that information we will arrange consultation with the hospitals and doctors. The information collected by you will help us to obtain treatment opinions and cost estimates. Personal information and medical information collected will help to coordinate appointment, medical travel and assist with the visa support wherever applicable. By collecting you information we would be able to give better customer support, will be able to send service-related communications and will become easier to comply with applicable legal obligations.

Note: we do not sell your personal information to any third parties or service offering

We do not sell your personal information to third parties.

3. Sharing Your Information

We share your personal and medical information only when it is necessary with our partnered hospitals, treating doctors, specialists, diagnostic laboratories, medical coordinator, travel and accommodation partners and government authorities when required by law.

4. International Data Transfers

We at MedWorld India assist patients from different countries who are seeking medical treatment in India. Your medical information collected may be transferred across international borders for treatment coordination, but we take reasonable steps to ensure to keep your medical information is protected during these transfers.

5. consent

As you submit your medical information through website, email, WhatsApp any other communication channel, you are giving us the consent to the collection, processing and sharing your information with the healthcare providers and relative service partners with a purpose of facilitating your medical treatment.

You can withdraw your consent at any time by contacting us. However withdrawing consent might affect our ability to provide you, our services.

6. data Security

We have implemented reasonable technical and organizational safeguards to protect your information that includes Secure website encryption (SSL), password protected systems, restricted employee access, secure storage of medical records and regular monitoring of our systems.

7. Data Retention

At MedWorld India we retain your personal information only till it is necessary to provide our services, meet legal and regulatory requirements, resolve any disputes or enforce our agreements.

When we do not require your information any longer, we will securely either delete or anonymize your information somewhere it is appropriate.

8. Cookies

Cookies are being collected on the website for improving website performance, understand visitor behaviour, remember user preferences, measure website traffic and also improve our marketing efforts.

9. Analytics and Advertising

Third party analytics and advertising tools are used which are Google analytics, Google Ads Conversion Tracking, Google Remarketing and Meta Pixel as they understand website usage and improve our services and marketing campaigns

10. Right you Own

As per your location and applicable laws you have the right to access your personal information, correct any inaccurate information, request deletion of your information, withdraw the consent, restrict certain processing activities, you can receive a copy of your personal information.

11. Third-Party Websites

Our website may contain links to hospitals, clinics, or other third-party websites.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are generally intended for adults.

If information relating to a minor is submitted, it should be provided by a parent or legal guardian.

We do not knowingly collect personal information directly from children without appropriate authorization.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised Effective Date.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

MedWorld India

Website: https://www.medworldindia.com

Phone:+91 98111 88077

Disclaimer

MedWorld India acts as a healthcare facilitation service that connects patients with hospitals and medical professionals. Medical decisions, diagnoses, treatments, and clinical advice are solely the responsibility of the treating healthcare providers. MedWorld India does not provide medical advice or medical treatment.